# How to Connect to Your Webspace via FTP

How to Connect to Your Webspace via FTP – Web hosting and domain knowledge from NexoraHost.

**Quick answer:** FTP connection failed? Usually wrong credentials, passive mode or firewall blocking port 21. Credentials are in Plesk under FTP access.

This guide shows you how to access your webspace via FTP – to upload, edit or delete files. The easiest way is with the free program FileZilla.

## Step 1: Get your FTP credentials

    - Log in to Plesk
- Click **FTP Access** in the left menu
- Here you'll see your FTP credentials:
        
            - **Server:** `ftp.yourdomain.com`
- **Username:** Your FTP username
- **Password:** Your FTP password

    
- If you don't know the password, you can reset it here

## Step 2: Install FileZilla

    - Go to [filezilla-project.org](https://filezilla-project.org)
- Download the FileZilla Client (free)
- Install the program and start it

## Step 3: Establish connection

    - Enter the following details at the top of FileZilla:
        
            - **Host:** `ftp.yourdomain.com`
- **Username:** Your FTP username
- **Password:** Your FTP password
- **Port:** 21

    
- Click **Quickconnect**
- After connecting, you'll see your local files on the left and the server files on the right

## Step 4: Upload files

    - Navigate to the `httpdocs` folder on the right – this is the public directory of your website
- Drag files from the left (your computer) to the right (server) via drag-and-drop
- The files are online immediately

## Important folders in your webspace

    - **httpdocs:** Your website files are located here – everything here is publicly accessible
- **Mail:** Contains your emails – do not edit
- **Logs:** Server logs for error analysis

*More guides on file permissions and advanced settings can be found in the articles in the left navigation.*

## Related guides

    - [Set up webspace](/en/webspace/set-up)
- [Change nameservers – domain won't connect](/en/domain/nameserver)
- [DNS not working / propagation](/en/domain/dns-what-is-it)
- [Set up SSL correctly](/en/domain/ssl-einrichten)
- [SPF, DKIM & DMARC (email)](/en/domain/spf-dkim-dmarc)
- [Email with your domain](/en/webspace/mail)
- [Make website faster](/en/webspace/website-schneller-machen)
- [Domain & DNS hub](/en/domain)

*Order webspace: [nexorahost.com](https://nexorahost.com)*