# FTP Connection Failed – FileZilla, SFTP & Credentials

FTP/SFTP connection failed? FileZilla settings, port 21/22, passive mode, firewall & Plesk credentials – troubleshooting.

**Quick answer:** FTP/SFTP issues: use **SFTP port 22**, **passive mode** in FileZilla, copy credentials exactly from **Plesk**.

**If you landed here:** FileZilla shows "Connection timed out", "530 Login failed" or "Could not connect to server".

## Related

- [Connect FTP (setup guide)](/en/webspace/ftp-connect)
- [Set up webspace](/en/webspace/set-up)