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Domain Won't Connect – Causes & Fixes (DNS, A Record, Nameserver)

Quick answer: If your domain won't connect, in 90% of cases it's a wrong A record, wrong nameservers or ongoing DNS propagation. Check in this order – don't change everything at once.

If you landed here: You set up a domain but the website won't load, shows an old site or the game server isn't reachable via domain.

5-minute checklist

  1. Nameservers at registrar → point to NexoraHost, Cloudflare or your DNS provider? → Nameserver guide
  2. A record for @ and optionally www → points to correct server IP?
  3. Propagation → waited at least 15–60 min since change? → DNS propagation
  4. Webspace: Domain assigned to site in panel? → Set up webspace
  5. Cloudflare: Orange cloud on? Test DNS-only (grey) → Cloudflare DNS

Error → cause → fix

SymptomCommon causeFix
"DNS_PROBE_FINISHED_NXDOMAIN"Domain not registered / wrong NSCheck nameservers, domain status at registrar
Old website shownDNS cache / old A recordLower TTL, fix A record, flush cache
SSL errorNo cert / wrong proxySet up SSL, Cloudflare Full SSL
Minecraft domain timeoutMissing SRV / closed portSRV record + firewall

Related

Products & ordering: Register a domain · Manage: panel.nexorahost.de · My account · nexorahost.com (Frankfurt · 1 Tbit/s DDoS · 99.9% uptime)

Frequently asked questions (FAQ)

Why does my domain show the wrong site?
Usually wrong A record, stale DNS cache or CNAME instead of A on root. Check with dig or dnschecker.org.
Domain shows "Site can't be reached" – what to do?
Verify A record points to server IP, nameservers at registrar, wait 15–60 min propagation. For webspace: assign domain in panel.
Domain works with www but not without?
Root (@) and www need separate records – usually A/AAAA for @ and CNAME www → @ or both as A records.

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Connect your domain to webspace, email or game server – unlimited DNS records.

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