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Email Not Working – Wrong MX Record? Check SPF & Mailbox

Quick answer: If email with your domain doesn't work, first check the MX record, then if the mailbox exists, then SPF/DKIM. 80% of cases are wrong MX or missing mailbox in panel.

If you landed here: You created a mailbox or changed MX but mail doesn't arrive, bounces or lands in spam.

Check MX record

dig +short yourdomain.com MX

Error → fix

ProblemCauseFix
550 User unknownMailbox doesn't existCreate mailbox in panel → Set up email
Mail not arrivingMissing/wrong MXSet MX to provider, wait 15–60 min
Everything in spamMissing SPF/DKIMSPF, DKIM, DMARC

Related

Products & ordering: Register a domain · Manage: panel.nexorahost.de · My account · nexorahost.com (Frankfurt · 1 Tbit/s DDoS · 99.9% uptime)

Frequently asked questions (FAQ)

What should an MX record look like?
Type MX, name @, value mail.yourdomain.com (or provider host), priority 10. Host needs A record to mail server IP.
Email sends but doesn't arrive?
MX record missing or points to wrong server. Check SPF/DKIM – otherwise mail lands in spam or gets rejected.
Do I need SPF with NexoraHost webspace?
Yes – SPF as TXT record prevents providers marking your mail as spam. See SPF/DKIM/DMARC guide.

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Register a domain

Connect your domain to webspace, email or game server – unlimited DNS records.

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